The servant leadership theory puts an emphasis on facilitating the growth of people around you and serving the needs of others. [14], Greenleaf's definition left much room for speculation because it lacks specifics. Servant leaders get results for their organization through whole-hearted attention to their followers and followers’ needs. [15] Servant leadership represents a model of leadership that is both inspirational and contains moral safeguards, and in their paper, Mulyadi Robin and Sen Sendjaya proposes that servant leadership serves as a holistic paradigm for leadership as not only is it transformative and ethical, but also engages followers in workplace spirituality.[16]. [28] Research has shown that although many organizations are used to the belief that the "top-down" way, or the leader prioritizing themselves and the organizations and then the employees, is the best way to engage employees in their work. The "I serve" mentality is evident in politicians who define their role through public service. [31] Some employees may have personalities and/or characteristics that may lead to them doing or saying things to their leader that is unacceptable. Servant Leadership is an interesting theory that focuses on the leaders behaviors (Northouses, 2013). Instead… Servant leadership theory development talks about the concept and the model of this leadership style, however servant leadership measurement tried to … As a servant leader, you're a "servant first" – you focus on the needs of others, especially team members, before you consider your own. interesting to consider servant leadership in comparison with other, more established, leadership models. Servant leadership practices appear to have an effect on the life of the employee, outside of the organizations that they are affiliated with. They are entirely different from other traditional types of leaders who work and aim to achieve the goal of the company. Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? A servant-leader focuses primarily on the growth and well-being of people and the communities to which they belong. They do not choose between opposing values. [8][9], Greenleaf came to the realization that a newfound leader should be someone that servants or workers can relate to. [26] Moreover, employees feeling that their needs are made a priority in the work place, as well as the feeling of being satisfied with their interactions at work on a daily basis, has an impact on their family's experience with them as they shift from the work role to the family role. 1 Iss. Likewise, Joe Iarocci, author of Servant Leadership in the Workplace, identifies three key priorities (developing people, building a trusting team, achieving results), three key principles (serve first, persuasion, empowerment) and three key practices (listening, delegating, connecting followers to mission) that distinguish servant leadership in the workplace context.[17]. A servant leader actively contributes in the personal development and performance of their team. Hence Greenleaf's idea of what a servant leader should be. Servant leadership requires leaders to place the needs of others over their own self-interests. He views them as being critical to the development of servant-leaders. The servant leadership concept has been around for a long time. It has been concluded that employee perceptions of servant leadership practices and the support of employers and co-workers has a positive effect on an employee's family life. [28] Thus, studies have shown that Servant Leadership has a positive effect on employee's psychological health in that the less strain on the employee and the more they assimilate at the organization, the better their psychological health. This work was exploratory in nature. These researchers developed operational definitions and scales to measure 11 potential characteristics of servant leadership. [3] Having their employer cater to their needs, in conjunction with supportive co-workers and staff, aids in lowering stress levels, which produces the desire to go home and cater to their family’s needs. [3] In simpler terms, servant leaders should seek to be servants first, to care for the needs of all others around them, in order to ensure growth of future leaders. Greenleaf first presented the theory in a 1970 essay, “The Servant as Leader.” However, numerous others theorists have contributed to our understanding of servant leadership. Servant leadership stresses the importance of the role a leader plays as the steward of the resources of the group, and teaches leaders to serve others while still achieving the goals set forth by the business. The second premise of servant leadership is "I am the leader because I serve". [4] By doing this, Servant Leaders create a safe space where employees are able to be themselves and express how they are feeling, knowing that they can trust their leader to be non judgmental. [26] Likewise, Servant Leaders managing the work environment and things such as "rewards, deadlines, work allocation and performance evaluations"[26] have a positive effect on the well being and satisfaction of employees because the practices of a Servant Leader deals with these aspects in a way that benefits the employees in every way possible. Namely, as there are still lingering questions the conceptual and empirical overlap between servant leadership and transformational, ethical and authentic leadership and there are criticisms about how much the existing research in this field can tell us as it is restricted by its own limitations in research design. In essence, servant leadership comprises of the following: (1) someone or something other than the leader, (2) one-on-one interactions between leaders and followers, and (3) an overarching concern towards the wellbeing of the wider organizational stakeholders and the larger community. However, the modern movement was born in a 1970 essay by Robert K. Greenleaf. 5. Greenleaf believed the betterment of others to be the true intention of a servant leader: "I serve" in opposition of the traditional "I lead" mentality. Servant leadership is a leadership philosophy in which the main goal of the leader is to serve. Greenleaf was inspired by the menial servant Leo in Herman Hesse’s novel, The Journey to the East, who contrarily insists that ‘he who wishes to live long must serve, but he who wishes to rule does not live long.’ Servant-leaders are cross-boundary in their DNA. An organizational justice perspective", "Regulatory focus as a mediator of the influence of initiating structure and servant leadership on employee behavior", "Development of the School Principals' Servant Leadership Behaviors Scale and Evaluation of Servant Leadership Behaviors According to Teachers' Views", "Looking Back to Look Forward: Lessons for Leadership Development", Servant Leadership in the Workplace: A Brief Introduction (Atlanta: Cairnway, 2017), chs. However, as demonstrated by Eva, Robin, Sendjaya, van Dierendonck, and Liden's review, research has established servant leadership as a valid construct that is worthwhile researching and implementing. In that same essay, Greenleaf quotes Hillary Clinton's 1969 commencement address. A servant leader has the ability to recognize and understand feelings and emotions that are experienced by their team. [27][26][29][28], Similar to servant leadership having an effect on employees' stress levels, it also affects them emotionally as well. Servant leaders are a revolutionary bunch–they take the traditional power leadership model and turn it completely upside down. [27] With this trait, studies have shown that servant leaders have the ability to influence their employees to achieve their own goals as well as their work goals due to their leaders empowerment, and this plays a major role in their continued success and growth. Research shows that management style is a main factor in sales person turnover. Since this leadership style came about, a number of different organizations have adopted this style as their way of leadership. In her groundbreaking book on quantum sciences and leadership, Rewiring the Corporate Brain (1997), Zohar goes so far as to state that, “Servant-leadership is the essence of quantum thinking and quantum leadership” (p. 146). [14], In their review of the servant leadership literature, Eva, Robin, Sendjaya, van Dierendonk and Liden argued that for research, servant leadership should be defined as "an (1) other-oriented approach to leadership (2) manifested through one-on-one prioritizing of follower individual needs and interests, (3) and outward reorienting of their concern for self towards concern for others within the organization and the larger community. "[3] When leaders shift their mindset and serve first, they benefit as well as their employees in that their employees acquire personal growth, while the organization grows as well due to the employees growing commitment and engagement. However, they serve to communicate the power and promise this concept offers. Post was not sent - check your email addresses! They also argued that the servant leader must be a teacher to develop their followers, and that values and core personal beliefs were the antecedents to servant leadership. However, it's an approach that people have used for centuries. Despite several conceptual papers on the topic of servant leadership, there is no consensus on empirical research for the servant-leadership construct until a state-of-the-art review published in 2020 by Nathan Eva, Mulyadi Robin, Sen Sendjaya, Dirk van Dierendonck, and Robert C Liden [10] in the Leadership Quarterly. Empathy. [25] Servant Leadership lessens the feeling of being "drained of inner resources", so employees experience an increase in Work-to-Family positive spillover (WFPS). [4], Before the modern fad for the concept of "leadership" emerged,[5] the autocratic enlightened absolutist King Frederick II ("the Great") of Prussia (r. 1740–1786) famously portrayed himself as "the first servant of the state".[6]. Servant leadership suggests that a leader not rely on their authority to get things done. All the servants work well together, until one day when Leo disappears. In any case, Servant leadership theory has a place within the spectrum of leadership theory, as it represents the strongest emphasis on followers of any theory. [1] Further research also confirms that servant leaders lead others to go beyond the call of duty. Leadership experts such as Bolman, Deal, Covey, Fullan, Sergiovanni, and Heifitz also reference these characteristics as essential components of effective leadership. Similar to other leadership experts, Spears believed that Servant Leaders should have these 10 traits: empathy, listening, healing, awareness, persuasion, conceptualization, foresight, stewardship, commitment to the growth of people, and building community. [1] Servant leadership inverts the norm, which puts the customer service associates as a main priority. Bradley, Y. The researchers presented servant leadership as a hierarchical model in a cyclical process. Servant leadership is based on a simple concept: that as an employee, a worker is present to serve the organization. Akuchie examined a single Bible passage related to servant leadership, just like the one mentioned in the opening of the essay. Implications For Nurses. 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